Question

How is digitalization redefining India's trade system?

Answer 1

Honestly, as someone who's been part of the trade ecosystem for a while, the shift due to digitalization in India feels massive. A few years ago, everything was phone calls, paper invoices, and waiting weeks just to get product quotes. Now? Things are changing fast.

Here’s how I’ve seen it play out:

1. Faster Discovery: B2B Platforms like Pepagora and Alibaba, and others have made it super easy for buyers and suppliers to find each other without middlemen.

2. Transparency: You can now compare prices, check reviews, and verify suppliers online, something we could never do before.

3. Digital Payments & GST: With UPI, e-invoicing, and GST integration, transactions are quicker, cleaner, and more traceable. No more chasing TDS certificates or handwritten bills.

4. Wider Reach: Even small manufacturers from tier-2 cities are now selling across states and even abroad, thanks to online trade tools.

It’s not perfect yet, but digitalization has honestly leveled the playing field. Today, even a small business with a good online presence can compete with big players.

Answer 2

As someone managing a small export business of mechanical parts, I’ve seen firsthand how digitalisation is completely changing the way India trades. It’s faster, more transparent, and a lot more accessible for businesses like mine.

Earlier, everything was manual  paperwork, buyer searches, freight coordination. Now, I can list my products, get RFQs, share catalogs, and even track logistics digitally, all from one dashboard. It’s made scaling feel possible even without a massive team.

That said, exporting in 2025 isn’t without challenges. Here are the biggest ones I’ve dealt with and what’s helping me get through them.

1. Finding genuine buyers
   It’s tough to tell who’s serious and who’s just collecting quotes. I’ve started using platforms that verify buyers and it’s saved me from chasing dead ends.

2. Dealing with export documentation
   I now use online tools that auto-fill forms and keep me updated on changes.

3. Shipping delays and costs
   Freight rates are still unpredictable and timelines fluctuate. I work closely with logistics partners that provide transparent pricing and better tracking.

4. Payment uncertainty
   International payments can be delayed or stuck. I stick to secure payment terms and work only with verified buyers or through escrow arrangements.

5. Competing on price
   Global markets are super competitive and price cuts eat margins. I focus on quality, niche products, and value-added services to justify my pricing.

6. Getting discovered online
   With so many suppliers out there, visibility is a constant battle. B2B marketplaces have really helped push my product listings in front of serious buyers.