Question

How does the platform connect construction and real estate service providers with clients?

Answer 1

The platform acts as a match-making service:

• Clients (property owners, developers, landlords) register their requirements (e.g., building-works, refurbishment, maintenance, estate agency services).
• Service-providers (contractors, architects, surveyors, letting agents) register their profiles, specialisms, experience.
• The platform helps them find each other via filters (project type, size, location, budget).

It provides pre-qualification and vetting:

• Service-providers are checked for relevant UK credentials (for instance: registration with Construction Skills Certification Scheme (CSCS), valid insurance, references).
• Clients can view past project portfolios and ratings before selecting a provider.

It manages project workflow & communication:

• Once matched, the platform may handle the negotiation of scope, cost estimates, contracts and timelines.
• Clients and providers use the platform’s dashboard to track progress, share documents (plans, reports, invoices).
• Alerts and updates keep everyone informed of key milestones or issues.

It offers ongoing service & support:

• For longer-term needs (e.g., property management, maintenance) the platform facilitates recurring service-provider relationships.
• Clients benefit from a single point of contact or account manager who can bring in various providers (cleaning, landscaping, legal, surveying) as required.

Location-specific advantages for London:

• High-density property market means many potential clients and providers are nearby, making site visits, inspections and meetings easier.
• Local knowledge matters: providers familiar with London planning/regulatory environment, building regulations, conservation areas are found via the platform.
• Chat and marketplace features can help clients quickly get quotes from multiple providers, improving competition and transparency.