Concealed damage is a situation that occurs when damages that could have been identified earlier in a delivery process are hidden before being ultimately discovered by the person to whom the shipment is to be delivered.
Usually, concealed damages show no sign of destruction on the outer packaging. Once the carton is opened, however, damage is discovered.
Dealing with concealed damage can be quite frustrating as usually no one wants to take responsibility for the damage. Proving carrier liability is key, and while there are certain services who can help you do this, I believe the best approach is to coordinate with your manufacturer and shipping company to employ impact indicators and tilt sensors.
These devices use state-of-the-art technology to show exactly when and where damages occur during shipments so as to clearly establish liability, and ultimately guard against product mishandling entirely.
