Question

How to send SMS from Microsoft Teams?

Answer 1

Clerk integrates natively into Microsoft Teams for a seamless phone experience. Once installed you are able to both make and receive audio calls and send and receive text messages all inside of Microsoft Teams.

The SMS and calling activations are somewhat different due to the Microsoft Teams limitations. Use this guide to walk you through this process or schedule a call with www.clerk.chat support team to help with the onboarding.

Answer 2

Microsoft Teams is a widely used communication platform that allows teams to collaborate and communicate effectively. While the platform is primarily used for instant messaging, audio, and video calls, did you know that you can also send SMS messages from Microsoft Teams? In this article, we'll show you how to send SMS from Microsoft Teams in a few simple steps.

Step 1: Install the SMS Connector app

Before you can send SMS from Microsoft Teams, you'll need to install the SMS Connector app. This app allows you to send SMS messages directly from Teams using your existing phone number. To install the app, follow these steps:

1. Open Microsoft Teams and go to the "Apps" tab.
2. Search for "SMS Connector" and click on "Add" to install the app.
3. Once the app is installed, you'll need to configure it by providing your phone number and other details.

Step 2: Compose your SMS message

Once the SMS Connector app is installed and configured, you're ready to start sending SMS messages from Microsoft Teams. To compose a new SMS message, follow these steps:

1. Open the chat window of the person you want to send an SMS message to.
2. In the chat window, type "/sms" followed by the phone number you want to send the message to (e.g., /sms +1234567890).
3. Hit enter after typing your message to send it through the chat window.

Step 3: Receive SMS messages in Microsoft Teams

Not only can you send SMS messages from Microsoft Teams, but you can also receive them. When someone sends an SMS message to your phone number, you'll receive it in Microsoft Teams as a chat message. To reply to the SMS message, simply type your response in the chat window and hit enter.

Step 4: Manage your SMS messages

The SMS Connector app also allows you to manage your SMS messages directly from Microsoft Teams. To view your SMS messages, follow these steps:

1. Click on the "SMS" tab in the left-hand sidebar.
2. Here, you'll see a list of all your SMS conversations, including the phone numbers of the people you've been texting.
3. To view the messages, simply click on a conversation.

From here, you can reply to SMS messages, delete conversations, and manage your SMS settings.

Summing up:

Sending SMS messages from Microsoft Teams is a great way to streamline your communication and keep all your conversations in one place. With the SMS Connector app, it's easy to send and receive SMS messages directly from Microsoft Teams using your existing phone number. Give it a try and see how it can improve your team's communication.

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